1. Introduction

Welcome to KeepWeek, a cloud-based project management and CRM software provided by Kartel Labs Ltd (“KeepWeek,” “we,” “us,” or “our”). This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect your personal information when you use the KeepWeek website at www.keepweek.com and the KeepWeek portal at portal.keepweek.com (collectively referred to as the “Site”), as well as any related services, features, content, or applications offered by KeepWeek (collectively referred to as the “Services”). Additionally, this Policy applies to the protection of the intellectual property and rights of Kartel Labs Ltd.

2. Information We Collect

We collect a variety of information, including:

• Personal Information: This includes your name, email address, contact information, and other details you provide when creating an account or using our Services.

• Usage Information: This encompasses data like your IP address, browser type, operating system, and device information, which is collected through cookies and similar technologies as you use our Site.

• User Content: Any content, comments, reviews, or feedback that you voluntarily submit to the Site.

3. How We Use Your Information

We employ your information for purposes including:

• Service Delivery: To provide, maintain, and improve our Site and Services, ensuring they meet your needs effectively.

• Communication: To respond to your inquiries, send transactional messages, and offer customer support.

• Marketing and Promotions: To send you updates, newsletters, and promotional material about our Services. You may opt out of these communications at any time.

4. Protection of Intellectual Property and User Rights

• Code and Software: The code and software used to provide KeepWeek are proprietary to Kartel Labs Ltd. Unauthorized access, reproduction, distribution, or modification of the code or software is strictly prohibited.

• User Rights: You retain ownership of any intellectual property rights in the content you submit to the Site. By providing User Content, you grant KeepWeek a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute that content.

5. Information Sharing

We may share your information with third parties, including service providers and business partners, to help deliver our Services. However, we do not sell or trade your personal information to third parties.

6. GDPR Compliance

KeepWeek is committed to ensuring compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. If you are located in the European Economic Area (EEA), the GDPR provides you with certain rights with respect to your personal information.

• Legal Basis for Processing: We will only process your personal information on lawful grounds as provided by the GDPR, such as consent, contract necessity, and compliance with legal obligations.

• Data Subject Rights: If you are a data subject in the EEA, you have the right to access, rectify, or erase any personal data we hold about you. You also have the right to data portability and the right to restrict or object to our processing of your personal information.

• Data Transfers: We may transfer your personal information outside of the EEA. In such cases, we will take all necessary steps to ensure that adequate safeguards are in place to protect your personal information.

• Data Protection Officer: We have appointed a Data Protection Officer (DPO) who can be reached at dpo@keepweek.com for any GDPR-related inquiries.

For any questions or requests regarding your rights under the GDPR, please contact us at hello@keepweek.com.

7. Security Measures

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security audits.

8. User Control and Rights

You have the right to access, correct, or delete your personal information. You can also choose to opt out of marketing communications.

9. Changes to this Policy

We may update this Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be posted on our Site.

10. Contact Us

For any questions, concerns, or feedback regarding this Policy, please contact us at hello@keepweek.com.

11. Company Information

KeepWeek is a product of Kartel Labs Ltd, registered at 26/28 Bedford Row, London, United Kingdom, WC1R 4LP. Registered Company Number: 15149075.

This Privacy Policy was last updated on 11 Oct 2023.